Shipping policy

Shipping Policy

At Filamann, we’re committed to delivering your unique pieces quickly, safely, and at a transparent rate, no matter where you are.

Shipping Rates:

  • United Kingdom: Free shipping on all orders.
  • Europe (Outside the UK): £3 flat rate.
  • Rest of the World: £5 flat rate.

Order Processing Time:

Orders are typically processed within 1-2 business days. Once processed, you will receive a tracking link via email, so you can follow your package's journey to your door.

Estimated Delivery Times:

  • UK: 2-5 business days
  • Europe: 5-10 business days
  • Rest of the World: 7-14 business days

Delivery times may vary depending on your location and any potential customs delays for international orders.

Customs and Import Taxes:

For orders outside the UK, please note that your order may be subject to customs duties, taxes, or import fees specific to your country. Unfortunately, we cannot predict these costs, as they vary by region and are the responsibility of the customer.

Order Tracking:

All orders include tracking information to help you stay updated on your delivery status. If you encounter any issues with your shipment, please reach out to us at support@filamann.co.uk.